The role of Gallery and Visitor Services Officer is to enhance the Gallery's public profile through positive interaction and information delivery with the public while also assisting the Gallery Services Team with ensuring the protection of Gallery property including art works.

The position has a key customer service role and interacts with the public to provide informative and educational information and assistance about the Gallery, the art and its activities. Gallery & Visitor Services Officers also ensure the conditions of entry are followed and maintain the Gallery’s security and emergency management procedures.

Learn more and apply

The Gallery operates its own food and beverage services, which includes three onsite outlets and a large onsite catering department.

If you are interested in a position in one of our food and beverage outlets, in the kitchen or with our events team, please submit your cover letter and CV to us.

The Gallery's dedicated and passionate volunteer guides provide a vital link to the wider community, helping to deepen the learning and engagement for visitors.

A daily program of guided tours is offered at both the Queensland Art Gallery and Gallery of Modern Art. Monthly tours are also scheduled for both the D/deaf community and visitors with hearing loss. Booked tours are available on request for community groups and visitors with disability. Dedicated workspaces with computer access and kitchen facilities are available to guides and are located at both QAG and GOMA.

QAGOMA is open every day except Christmas Day, Boxing Day and Good Friday. Guided tours are scheduled most days the Gallery is open, except for a period during December/January.

When recruiting for trainee guides, the Gallery seeks people who:

• Are passionate and engaging communicators
• Love to learn and conduct research
• Have an interest in contemporary art; experience or study in the visual arts is desirable
• Have the time to commit to the role*
• Are flexible and enjoy working with others in a team situation
• Are fluent in English (fluency in another language is also desirable)
• Are computer literate and are comfortable using technology
• Willingly accept direction from supervisors and other gallery staff while undertaking duty as a volunteer
• Can commit to be an active guide for at least 2 years
• Understand that this volunteer role will not lead to paid employment

*Includes attending the Gallery for guiding duties one day a fortnight, attending an ongoing lecture program approximately 10 times a year, and a considerable amount of independent study and research.

Training programs are held approximately every 3 years. Applications for the 2023 intake of volunteer guides have closed. Information will be posted on this page ahead of the next intake, expected to be in 2026.

QAGOMA is supported by volunteers who perform important roles in the following areas of the Gallery's operations.

Curatorial

The Gallery’s Curatorial Volunteer Program is aimed primarily at tertiary students and graduates of Art History and Curatorship. The Program has limited places for which there is strong demand, sadly we can’t help everyone. Acceptance into the Program, and the type of work allocated to volunteers, is largely dependent on the projects currently being undertaken by our staff.

Curatorial volunteers should:

• Possess strong research and writing skills
• Be computer literate
• Be able to work reasonably independently
• Understand that a volunteer role will not lead to paid employment

If you would like to formally register for consideration in the Program, please forward a copy of your CV and covering letter to let us know what you are particularly passionate about, or are keen to learn. It would be helpful if you included a sample of your writing, such as an essay, article or review. You should also indicate how regularly and over what duration you might be able to offer your time. If a volunteer position becomes available which we feel matches your skills you will be contacted.